Shipping policy

Thank you for shopping with Izfa. We are committed to delivering your orders quickly and safely. Please review our shipping policy below.

1. Order Processing

  • All orders are processed within 1–2 business days.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • In case of high order volume, processing may be slightly delayed.

2. Shipping Time

  • Within Pakistan: Delivery usually takes 3–5 business days.
  • Delivery time may vary depending on your city and courier service.

3. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout.
  • We may offer free shipping on selected products or promotions.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across Pakistan.
  • Please ensure availability at the time of delivery.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation message with tracking details (if available).

6. Delays & Issues

  • Izfa is not responsible for delays caused by courier companies or unforeseen circumstances (weather, strikes, etc.).
  • If your order is significantly delayed, please contact us.

7. Incorrect Address

  • Please ensure your shipping address and contact details are correct.
  • We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 24 hours with proof (photos).
  • We will assist in resolving the issue as soon as possible.

9. Contact Information

For any shipping-related questions, feel free to contact us: